She is currently looking at the way cost pressures are contributing to the outsourcing and offshoring of legal services and how this affects the way law firms work. She has also investigated outsourcing and its impact on productivity, concluding that outsourcing works best where it is at the heart of corporate restructuring and where it is a strategic decision, not simply a reaction to the latest fad or fashion. Her research suggests that, unlike manufacturing, productivity growth in business services benefits job creation and contributes positively to the balance of trade. Professor Sako’s most recent work has focused on business and professional services and on outsourcing.
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